Wix Chat is a built-in feature of the Wix platform that allows users to add a chat window to their website and communicate with their visitors in real-time. With Wix Chat, users can answer questions, provide support, and engage with their website visitors, all without leaving the Wix platform.
Wix Chat offers a range of features, including:
Customizable chat window: Users can customize the look and feel of their chat window to match their brand and website.
Automated messages: Users can set up automated messages to greet visitors and provide basic information before a live chat agent is available.
Multilingual support: Wix Chat supports multiple languages, which is useful for businesses with a global audience.
Mobile app: Users can manage their chat conversations on-the-go with the Wix Chat mobile app.
Wix Chat is integrated with the Wix platform, which means that users can manage their chat conversations and website all in one place. While Wix Chat is a great option for users who want to provide real-time support and engage with their website visitors, users who need more advanced features or integrations may want to consider third-party chat tools.